Wednesday, August 1, 2012
Being one of them
Ever served before a nasty customer or even one who wants to complain about your service, well... you will definitely know how it felt like. I tried my best to be patient but you, the company didn't seems to care. Sent in my camera for repair one week in advance. When asked when can I get it back, the staff replied 1 to 2 days. Waited for a fking week, there was no reply. I, then called up to inquire the status, the person on the phone told me not yet but he will check the detailed status and get back to me. The next day, someone internal got back and informed me that my camera is in KL for repair and it will be ready for collection by this weekend or next week. Well, fuck you. I was not informed that my camera will be sent overseas for repair. And moreover, I will be flying off on Thursday, I would fking need my camera by then. So I was very annoyed and called up the service line to lodge a complaint. And the next thing I know, my camera is in Singapore. Funny, right? One moment it's in KL and another, it's in Singapore. Sometimes don't complain or is cannot one. Apparently it makes people work faster and more efficiently.
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